Check before You Order Custom Essay Papers

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  • Will you upload my completed project prior to the deadline expiration if my expert coped with it faster than expected?

    In order to avoid confusion, we will still upload the work right on the deadline. Of course, it can be uploaded into the system a bit earlier, but not days before. The selected urgency influences the price for your order. Thus, we have to stick to the initial deadline. Also, remember that after your assigned writer completes your work, it is sent to our editing department to make the final touches. In any case, you will receive a well-written paper according to your instructions.

  • Will I be charged for requesting an advanced level of writing? I saw I can choose a Preferred Writer with supreme skills out of your top-rated authors.

    Yes, the advanced level means sticking to the standards of supreme writing. This option requires additional payment. Yet, you will greatly benefit from it, as it guarantees cooperation with first-class writers among our top 30 experts in your field of study. One more advantage is a detailed similarity report, which proves that your expert used only authentic sources. If you already work with your preferred writer, you can continue cooperating with the same expert at an advanced level. Thus, the two options of high-priority specialist and premium writing service will be amalgamated into one.

  • Will I see that my paper was edited and proofread?

    You will receive an excellently written project, which would definitely imply that professional editors polished your work. If you want to get an in-depth proofreading, you can choose our VIP service called "Get order proofread by editor". It is easy to add it by simply clicking on the mentioned VIP service. You will instantly see the total sum for the additional service. Extra editing guarantees that your project adheres to the highest academic standards.

  • Can I make sure that the work on my order is in progress?

    Your order status is changed when your assigned writer starts working on it. When the payment is confirmed, you will see the status as “New”. When the expert receives your order, you will see the "Processing" status. After the order completion, we upload it into the system, and it becomes visible as "Sent".

    If you want to be immediately informed on significant stages related to your order, you can request one of our VIP services, such as SMS notification. You will receive messages on your order status regardless your connection to the Internet.

  • My assignment should be completed urgently, but I identified longer deadline. Can I request a new deadline?

    Such changes can be easily made. Yet, our policy necessitates compensating for the shortened deadline to cover your expert’s extra efforts. The charge may vary depending on the difference in days or hours between the initial and new deadline. If you primarily provided 2 weeks of urgency, but now your order should be due in 3 days, then 11 days is the difference between the deadlines. An expert starts working when the payment for the difference is verified.

  • I liked the work of the writer who worked on my last project. Can this writer do all my assignments from now on?

    Yes. You can cooperate with the same expert by choosing the option of Preferred Writer and indicating his/her ID in the order form. However, it requires extra payment for professional work of the same specialist. For your information, the additional 15% of payment will go directly to your expert. Preferred orders have extra priority.

  • Am I obliged to specify my valid contact details?

    You can create an alternative email if you do not want to share your regular address with us. Yet, it should be valid. It is also more beneficial to provide a real phone number. It will be easier for our team to contact you in case of emergencies.

  • I received an order refund. Will I instantly get money back to my account?

    Although we cannot compensate your order instantly, you will get your money back. Usually, compensation transaction takes up to 5 business days.

  • I checked that I specified a lengthier deadline than expected at my institution. Can I change the deadline?

    Yes, you can change your deadline, making it shorter. Yet, you have to compensate for the orders, which become more urgent in the process of our cooperation. Contact our customer agents to find out about the exact amount you should pay.

  • Can I set my own price for the order?

    No, you cannot set your own prices as all rates at our website are stable. Yet, you can contact our support agents, asking for special promo codes for returning clients. Anyway, our cooperation remains flexible, as promo codes dedicated to holidays and general customer appreciation will occasionally appear on the website. So, you always have an opportunity to order at a discounted rate.

  • Can I address my personal writer directly with specific inquires?

    Yes, you can communicate with the assigned expert via the messaging system available in your account. Please ask only those questions, which are related to your order. Also, keep in mind that your writer may be busy at a particular moment. Thus, if your request can’t wait, contact our Customer Care team.

  • Something happened to the order form, it keeps loading, and I cannot proceed with placing my order.

    Such a glitch is usually related to the files you are attaching. Make sure you do not attach more than 1 file to the order form at once. Our system also does not accept large files. You should not worry – we will process all your instructions. You just need to use an alternative option of files’ upload. Please attach the necessary material via Google Drive or send us the files or the link to them via email.

  • I will have to pass a one-hour online exam. Is it possible to find an expert to pass such a test instead of me?

    We recommend that you place such specific requests in advance, as the potential test taker should have to get acquainted with the topic of your course and prepare for the actual examination. If your request is urgent, we need to find out whether the necessary specialist is available at the moment.

  • I read that a refund can be returned by bonus credits. How are those credits subsequently used?

    There is an option to receive bonus credits instead of refunded money. You can receive explicit details on such crediting system by addressing our support agents (via email, LiveChat, or phone). You can also address our Financial Department directly (via email: the authorized person will explaing the bonus credits’ feature in more details. After the approval of your refund, you will instantly see bonus credits in your individual account. Further, you will be able to use the bonuses to place a different order.

  • Is it possible to make sure that your agency has an appropriate expert to complete my work? I want to place an order when the right author is matched with my assignment.

    Certainly. To get a quick answer, write your inquiry to our Live Chat. You can also write an email to, explaining the particularities of your project’s instructions. 99% of such requests result in successful cooperation.

  • I have produced a part of the project, but I can’t complete it. Can your specialist continue writing my work?

    You can request such an option as finishing the research project you already started. If any inquiries arise, please contact our Customer Support via email or the Live Chat available on the website.

  • Can you cope with urgent assignments?

    We have top-rated authors, who have prominent skills to complete even the most urgent orders. Of course, we do not intend to overload our writers only with urgent tasks. Yet, it is possible to request a “Hot Order”. To know more details, please contact our Customer Care agents to save time, which you already lack. Our writing experts will create your research paper on time.

  • Are your prices affordable?

    Once trying our premium quality writing services our customers wonder why the prices are so low. We assure you that when it comes to cooperation with our professional writing platform, low prices do not mean low quality. To meet the needs and expectations of our customers, we have developed a great price and quality relationship that allows our customers to buy rather cheap papers without compromising their quality. We do realize that our target audience consists of the students with limited financial opportunities so we try to make our pricing rates highly competitive and affordable for every pocket. What is more, we guarantee that our generous discount system will make our cooperation truly unforgettable.

  • What services do you provide? has been providing various academic services to the students worldwide. Here, you can order various types of essays, research papers, book reviews, reports, and many other papers. You should also know that our skilled writers can help you with any assignment regardless of its urgency and complexity. No matter what your topic is, we guarantee that your paper will be written on the highest level. The price for the order depends only on four major requirements: the deadline of the order, the length of the paper, the writing level requested, and the type of order.

  • Does your company guarantee a refund in case of failure?

    You should know that more than 97% of our customers are fully satisfied with the result of our cooperation. The writers working at always give their best to provide our customers with an unmatched outcome. However, if it happens that the writer failed to meet your requirements, you have two options. First, you can get a free revision within 48 hours from deadline expiration for short papers, and 30 days for 20+ page papers. Alternatively, you can apply for a refund and we will return your money back. Pay attention that the timeframe for submitting a refund request is 14 days from the order delivery. Please, note that refunds related to plagiarism are not time-limited. However, when applying for a refund because of high plagiarism in your paper, you need to provide us with a valid plagiarism report. For more information, visit our Terms and Conditions page.

  • How can I reach you if I experience some problem?

    In case you have some questions or inquiries, feel free to visit the “Contact Us” page where you will find the information about the common contact methods available at Our support managers are available 24/7 to be able to address all your questions and concerns.

  • Will I get an original paper?

    Plagiarism-free content is our primary guarantee because we realize that all our customers are concerned about the originality of their papers. As such, we guarantee that all the orders written by our writers are created from scratch in accordance with the specific client`s instructions. Moreover, we use the latest plagiarism detection software that allows us to detect the smallest plagiarism index in the papers written by our experts and fix it. If the customer wants to get a plagiarism report along with the paper, we will gladly provide it free of charge because we have nothing to hide.

  • What types of papers do you deliver?

    Our experienced writing team can assist you with any paper type including an essay, personal statement, cover letter, research paper, book report, PowerPoint presentation, coursework, and even professional dissertation. Our writers hold degrees in numerous disciplines and can successfully tackle any academic topic.

  • Do your writers know all the formatting styles?

    When working on your paper, the writer will format it according to the prompt given by your professor. Our writers know the distinctive features of each formatting style including APA, MLA, Chicago, Harvard, Turabian, AMA, IEEE, and many others. Thus, you can be sure that all your citations, as well as the general layout of your paper, will be just perfect. As for the traditional formatting rules, we guarantee that your paper will be double-spaced containing 300 words per page. If you want us to do something different, just mention that when placing your order.

  • Are your payment methods secure?

    As we cooperate with Bluesnap and other trustworthy companies, you can be certain that all payment transactions are managed extremely securely. We guarantee that we never disclose private information of our customers to third parties. What is more, the credit data of our clients are also carefully protected and never shared by our employees.

  • Do you hire professional writers?

    To maintain our leading status in the writing industry, we hire the most skilled and experienced writing professionals. All our writers have remarkable writing skills and many years of experience in an academic writing field. They are capable of carrying out the most challenging and sophisticated projects in various disciplines including Management, Art, Literature, Marketing, Psychology, Business, Politics, Biology, Sociology, and many others. You may be confident that we will assign the specialist with sufficient knowledge and skillset to work on your assignment.

  • What if I need a revision?

    Students ordering our papers online can get free revisions within 48 hours from the order delivery. In case you want some changes to be implemented, just send your comments and the paper will be amended accordingly. Please, note that a free revision is possible only if your revision comments do not contradict the initial instruction provided. It is very important for our reputation to provide our clients with premium quality papers. Thus, we guarantee that the writer will cover all your requirements and follow your recommendations.

  • Is purchasing papers at lawful?

    There is nothing criminal in buying your papers from our writing platform because it helps you lighten your schedule and improve your own writing skills. After all, cooperation with our professional services helps hundreds of our customers avoid emotional burnouts caused by tight deadlines and numerous academic tasks and boost their academic performance.

  • Is it safe to order papers at

    It is absolutely safe to buy your papers at because we use only secure payment methods. Cooperating with trustworthy companies like BlueSnap, we guarantee that all payment transactions will be protected from fraud. Please, note that millions of users all over the words cooperate with BlueSnap company because it has a reputation as a reliable payment system and its SSL encryption system is the best one in processing credit card information.

  • How fast can my order be done?

    Placing the order, you may choose any urgency. No matter if your deadline is 11 days or only 3 hours, it will be delivered to you in a timely fashion. You can totally forget about missed deadlines cooperating with our responsible writing team.